Refunds

At SourceStarProductions, we strive to provide our clients with the best possible experience. We understand that circumstances may change, and you may need to cancel your subscription. This page outlines our subscription cancellation and refund policy to ensure transparency and clarity.

Cancellation Process

If you wish to cancel your subscription, we recommend doing so before your next billing date to avoid any unwanted charges. By canceling before the billing date, you will not be charged for any future subscription periods.

Refunds

When you cancel your subscription, we offer refunds based on the portion of your payment that corresponds to the remaining time in your current billing cycle. For example, if you cancel halfway through your billing cycle, you will receive a refund for the unused portion of that cycle.

However, please note that if you have had a continuous subscription plan for months that you have not used, we cannot refund those unused months. We can only refund the remaining portion of the current billing cycle.

For non-subscription services, such as video editing, refunds are not available once we have started the editing process. This is because our team invests time and resources into providing you with the highest quality service.

Responsibility

It is important to understand that it is your responsibility to cancel your subscription if you no longer require our services. We highly recommend reviewing your subscription and assessing your needs regularly to avoid any unnecessary charges.

By canceling your subscription before the billing date, you can ensure that you will not be charged for any future periods. Additionally, it allows us to better manage our resources and provide quality service to our clients.

If you have any questions or need assistance with the cancellation process, please don't hesitate to contact our customer support team. We are here to help and guide you through the process.

Thank you for choosing SourceStarProductions. We appreciate your understanding and cooperation in adhering to our subscription cancellation and refund policy.