Subscription Cancellation

At SourceStarProductions, we understand that circumstances can change and you may need to cancel your monthly subscription. We want to make this process as simple and hassle-free as possible for you. Here's how you can cancel your subscription:

1. Contact Us: To initiate the cancellation process, all you need to do is get in touch with our customer support team. You can reach us through email, phone, or live chat. Our dedicated team is available to assist you and answer any questions you may have.

2. Request Subscription Cancellation: When you contact us, kindly inform our customer support representative that you would like to cancel your monthly subscription. They will guide you through the necessary steps and ensure that your request is properly documented.

3. Confirmation and Processing: Once we receive your cancellation request, we will promptly send you a confirmation email to acknowledge your request. Our team will then proceed to process your cancellation. Please note that it may take a short period of time to complete the cancellation process.

4. Notification: Once your subscription cancellation has been processed, we will notify you via email. This email will confirm that your subscription has been successfully canceled and provide any additional information you may need.

5. Billing and Refunds: If you have any remaining billing cycles on your subscription, we will ensure that you are not charged for any future periods. Any unused portion of your subscription will be prorated and refunded to you accordingly. Please refer to our refund policy for more details.

6. Feedback: We value your feedback and would appreciate it if you could let us know the reason for canceling your subscription. Your feedback helps us improve our services and better understand our customers' needs.

Remember, at SourceStarProductions, we believe in providing exceptional customer service, and we are here to assist you throughout the cancellation process. If you have any questions or concerns, please don't hesitate to contact us. We appreciate your business and hope to serve you again in the future.